Designing content around audience needs is one of the most reliable ways to create stories that work across platforms, build loyalty and reach people who may not yet be familiar with your work.
This goes beyond questions about format or platform.
It asks content producers to understand what people are trying to accomplish when they open an article, watch a video or search for context on a topic that affects their lives.
When you identify those needs early, every editorial and production choice has a purpose and you gain a clearer sense of what the audience is looking for, what the story must deliver and how it should live across platforms.
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